Cookies Policy

What cookies are and how they work

Cookies are small text files or similar data files that are stored on your computer, mobile phone, tablet, or another device when you visit a website. They allow a website to recognise a browser or device and remember information about a visit. Some cookies last only for the duration of a browsing session and are deleted when you close your browser. Others remain on your device for a longer period or until you remove them.

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Heypokies Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development tools, browser storage, device identifiers, and other online tracking tools. In this policy, the term cookies includes these similar technologies unless a separate distinction is needed.

Cookies do not usually contain information that directly identifies you by name. However, a cookie or device identifier may be linked with other information, such as account or usage information, and may then be treated as personal information under applicable privacy requirements. The information collected depends on the type of technology used, the settings of your device, and how you use the website.

Why cookies are used

To make the website operate correctly and securely.
To remember choices made during a visit, such as language, region, or display preferences.
To understand how visitors use different pages and features.
To help detect unusual activity, misuse, fraud, or other security risks.
To measure the effectiveness of website content, communications, or campaigns where permitted.
To support relevant advertising or marketing activity where applicable and where required consent has been obtained.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support basic website functions. They may help maintain a secure connection, keep a session active, remember progress through a page, route traffic reliably, or protect services from harmful activity. Without these cookies, parts of the website may not work as intended. Because they are needed for core functions, they may not be removable through every preference tool, although you can usually control cookies through your browser settings.

Preference and functionality cookies

Preference cookies remember information that makes the website easier to use. For example, they may remember display settings, selected language, or other choices made during a visit. These cookies are not always essential, but disabling them may mean that you need to repeat certain selections each time you return.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information about pages viewed, the time spent on a page, navigation patterns, errors, browser type, device type, and general geographic information. This information is used in an aggregated or otherwise controlled form to assess performance, identify problems, improve content, and make the website more useful. Analytics information may be collected by Heypokies Casino or by service providers working on our behalf.

Advertising and marketing cookies

Where applicable, advertising or marketing cookies may help measure visits from campaigns, limit repeated advertisements, understand which content is of interest, or deliver advertising that is more relevant to a visitor. These cookies may be placed by third parties that provide marketing, advertising, measurement, or social media services. They are not used in every browser or for every visitor, and they may be subject to consent requirements and available preference controls.

Security and compliance technologies

Some cookies and similar tools are used to help protect accounts, services, and transactions. They may assist with detecting automated activity, preventing abuse, identifying suspicious behaviour, maintaining service integrity, and supporting responsible operation of the website. These tools may collect technical information about a device or browsing session, but they are not intended to collect more information than is reasonably needed for the relevant purpose.

Cookies placed by third parties

Some cookies may be placed by organisations that provide services to Heypokies Casino. These providers may support website analytics, security, hosting, performance monitoring, payment-related functions, customer support, advertising, or other technical services. A third party may process information in accordance with its own privacy notice and the instructions or contractual requirements that apply to its services.

Third-party services can change over time as website features and business requirements develop. For this reason, the specific names, purposes, and durations of cookies may differ between pages, devices, or periods. Where a consent banner or cookie preference centre is provided, it may offer more current information about the categories or providers operating at that time.

Heypokies Casino does not control the privacy practices of independent third-party websites, platforms, or services that may be linked from our website. If you follow a link to another service, you should review that provider's own privacy and cookie information before using it. Disabling a third-party cookie through your browser or the provider's own controls may affect that provider's services without affecting all other parts of the Heypokies Casino website.

Information that may be collected

A browser, device, or session identifier.
The date and approximate time of a visit.
Pages, content, or functions accessed.
Referral information showing how a visitor reached the website.
General technical information, such as operating system, browser type, screen size, and language.
Approximate location based on technical information, where available.
Information about interactions with website features or communications.

Cookie information may be combined with other information where this is necessary for security, account administration, analytics, legal obligations, service improvement, or another purpose explained in our Privacy Policy. We seek to use information in a proportionate way and to apply appropriate safeguards to information handled through cookies and similar tools.

Managing your cookie choices

You can manage cookies in several ways. If a cookie banner or preference centre is available, you can use it to accept, reject, or adjust selected categories of cookies. Your choices may be stored in a preference cookie so that they can be remembered on later visits. If you delete that preference cookie, change browsers, or use another device, you may be asked to make your choices again.

You can also use the settings in your web browser to block cookies, delete existing cookies, restrict certain types of cookies, or receive a warning before a cookie is stored. The method differs between browsers and devices, so you should consult the relevant browser or device instructions. Some browsers also provide controls for limiting cross-site tracking or preventing the storage of third-party cookies.

If you block or delete all cookies, the website may still be accessible, but some features may not function properly. You may be signed out, lose saved preferences, experience slower or less personalised pages, or need to provide information again. Blocking necessary cookies can also prevent secure areas or important website functions from operating.

Consent and withdrawal

Where consent is required, we will seek it before using non-essential cookies or similar technologies, unless another lawful basis or permitted exception applies. You may withdraw or change a consent choice through the available preference controls. Withdrawal does not generally affect processing that occurred before the change, and it may not remove information already collected by a service provider. It does stop or restrict future use to the extent supported by the relevant controls.

Your browser settings provide a separate way to control cookies, but they may not provide the same level of choice as a website preference centre. Some advertising or analytics providers may also offer their own opt-out tools. These controls may need to be applied separately on different browsers and devices.

Retention, privacy and policy updates

How long cookies remain

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie and on the purpose for which it is used. Security, functionality, analytics, and marketing technologies may each have different retention periods. We aim to keep cookie-related information only for as long as it is reasonably needed for the relevant purpose, to meet operational requirements, to resolve disputes, to enforce terms, or to comply with applicable obligations.

How this policy relates to privacy

The use of cookies is part of the broader way Heypokies Casino collects and handles information. Our Privacy Policy explains how personal information may be collected, used, disclosed, stored, protected, and handled in connection with the website and services. It also contains information about privacy choices and rights that may be available to Australian visitors. If there is an inconsistency between this policy and the Privacy Policy about personal information, the more specific explanation should be considered together with the applicable website terms.

Changes to this Cookies Policy

We may update this Cookies Policy when our website, technologies, service providers, business practices, or legal requirements change. The updated version will be published on this page with a revised date or other indication of the change where appropriate. You should review this page from time to time so that you understand how cookies and similar technologies are being used. Continued use of the website after an update may be subject to the revised policy and any consent choices required at that time.

Questions and concerns

If you have a question about this Cookies Policy, your cookie preferences, or the way information is handled, please use the support or privacy contact option made available through the website. Do not include unnecessary sensitive information in a request. We may need to verify a request before making changes or providing information, particularly where the request relates to an account or personal information.

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